7-Day Return Policy

We want you to have a convenient and hassle-free shopping experience. If you’re not satisfied with your purchase, you can return most products within 7 days of receiving them.

  • Returned products must be unopened, in their original condition, and packaging.
  • To request a return or exchange, please contact us via email or WhatsApp with your order ID, and we will assist you with the return process. Customers are responsible for the shipping costs associated with returns or exchanges.

Return Policy for Faulty or Defective Items

If your item is faulty, defective, or not functioning as expected, you can return it. Our team will inspect the item, and if the issue is verified, we will process the refund using the same payment method used for the purchase. We will also assist you with the return process.

Return & Cancellation Policy

Returns (Within 7 Days of Receiving the Item)

If you wish to return an item, you may do so within 7 days of receiving it, provided it is unused, in its original condition, and with intact packaging.

Order Cancellation

If you change your mind after making a purchase but have not yet received the item, you may cancel your order. If the payment was made via credit/debit card or other electronic means, the amount will be refunded. However, the refund processing time may vary depending on your bank or card provider.

Return, Cancellation & Refund Policy

Returns (Within 7 Days of Receiving the Item)

You may return an item within 7 days of receiving it, provided it is unused, in its original condition, and with intact packaging. Once received, the item will be inspected, and if deemed resalable, a refund will be processed.

Cancellations

  • If you change your mind and have not yet received the item, you may cancel your order.
  • If the payment was made via credit/debit card or other electronic means, the amount will be refunded. However, processing time may vary depending on your bank or card provider.
  • Orders cannot be canceled or refunded once they have been dispatched.

Refund Policy

  • For delivered products: The refund will exclude shipping and pickup fees unless the item is faulty or defective.
  • For undelivered orders: A full refund will be issued if canceled before shipping.
  • Refunds for online payments will be processed through the original payment method only.

Important Notes

  • Customers are responsible for return shipping costs.
  • Any applicable bank charges for refund processing will be deducted.
  • After 7 days from receiving the item, returns will not be accepted.
  • Accessory Lovers does not provide services or ship to any countries under OFAC (Office of Foreign Assets Control) sanctions in compliance with UAE laws.
  • Multiple transactions may result in multiple postings to the cardholder’s statement.

For return or refund requests, please contact our Customer Service Team through the Contact Us page.